Effective Date: 3/21/2025

 

At Paul Cullen Wines ("we," "our," "us"), we respect your privacy and are committed to protecting it through this Privacy Policy. This policy describes how we collect, use, and share information about you when you visit https://paulcullenwines.com/ (the "Site"). By accessing or using our Site, you agree to the practices described in this policy.

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1. Information We Collect

When you visit our Site, we collect the following types of information:

• Personal Information: When you make a purchase, create an account, or subscribe to our newsletter, we collect details such as your name, email address, phone number, billing and shipping address, and payment information.

• Device and Usage Information: We collect data such as your IP address, browser type, operating system, referring URLs, pages visited, and timestamps to improve our services and enhance your user experience.

• Communications: If you contact us via email or customer support, we may retain the content of your communications.

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2. How We Use Your Information

We use your information to:

• Process transactions and fulfill orders.

• Provide customer support and respond to inquiries.

• Improve our Site, products, and services.

• Send marketing emails and promotional offers (you can opt-out anytime).

• Comply with legal obligations and prevent fraudulent activities.

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3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

• Service Providers: Third-party partners who help with payment processing, order fulfillment, shipping, and marketing.

• Legal Compliance: If required by law, we may share information with regulatory authorities or law enforcement.

• Business Transfers: In the event of a sale, merger, or acquisition, your information may be transferred to a new owner.

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4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookies through your browser settings.

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5. Data Retention and Security

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. We implement security measures to protect your data, but no system is 100% secure.

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6. Your Rights and Choices

Depending on your location, you may have rights to:

• Access, update, or delete your personal information.

• Opt-out of marketing emails.

• Restrict or object to data processing. To exercise these rights, contact us at [Insert Contact Email].

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7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy policies or practices.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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9. Contact Us

For questions or concerns regarding this policy, contact us at: wine@paulcullenwines.com